Privacy Policy

Business Video Solutions respects your privacy. This policy describes information handled through our website, booking tools and communications. Contact us at info@businessvideosolutions.net or (407) 791-0391 with privacy questions.

Information we collect and use

When you contact us or request a consultation, we collect the information you provide, such as your name, business, email address, telephone number, appointment preferences and messages. We use it to respond, arrange appointments, provide services and manage our relationship with you. Our hosting and booking providers may process technical information such as IP addresses, browser information and access logs to operate and secure their services.

Service providers and links

We use service providers to host the website, manage bookings and customer records, and deliver communications. They may process information needed to perform those services. Our booking tools use HighLevel. External websites and services have their own privacy practices. We may disclose information when legally required or necessary to protect lawful rights and security, subject to the SMS protections below.

Mobile information and SMS consent

We do not sell, rent or provide mobile numbers to other businesses for their marketing. SMS permission applies to Business Video Solutions only. We do not share SMS opt-in records or consent with third parties or affiliates for promotional use. Providers that help operate our messaging and support services may process the information solely to perform those services, not for their own marketing. These restrictions apply despite any other sharing provision in this policy.

Providing a phone number or booking an appointment does not by itself grant permission for promotional texts. We use your messaging preferences to determine which texts you receive. You may withdraw SMS consent by replying STOP. For assistance, reply HELP or use the contact details above. See our Terms & Conditions for messaging details.

Retention, security and your choices

We retain information as needed to provide services, document consent and opt-outs, meet legal obligations and resolve disputes. We use reasonable safeguards, but no storage or transmission method is completely secure. Contact us to request access, correction or deletion of your information. Some records may need to be retained for legal obligations or to honor an opt-out. You can decline marketing communications without purchasing or booking services.

Changes

We may update this policy as our services change. Material changes to messaging purposes require appropriate consent; a policy update alone does not grant new SMS permission.